At Glasshaus Beauty, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be in its original packaging.
• Proof of purchase or order confirmation is required.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Opened or used beauty and skincare products
• Personal care items that have been opened or used
• Gift cards
• Clearance or final sale items

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will work to provide a replacement or refund where applicable.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Return Shipping

• Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.
• Original shipping charges are non-refundable.

Order Cancellations

Orders may be canceled within 24 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Glasshaus Beauty
Email: glasshaus23@gmail.com

We appreciate your trust in Glasshaus Beauty and thank you for shopping with us. 💖